Privacy Policy - Lilu
At Lilu Casino, we recognize that your privacy is of the utmost importance. This Privacy Policy outlines the types of personal information we receive and collect when you use our services, and how we safeguard your information. Our commitment is to ensure transparency and security in all our digital operations, complying with global data protection standards, including the General Data Protection Regulation (GDPR). By using our website, you agree to the collection and use of information in accordance with this policy.
Data Collection and Usage
When you register an account with Lilu Casino, we collect specific personal data to provide you with a tailored gaming experience. This information typically includes:
- Identification Data: Full name, date of birth, and gender.
- Contact Information: Email address, physical address, and telephone number.
- Financial Data: Transaction records, payment method details, and balance information.
- Technical Data: IP address, device type, browser settings, and operating system information.
We utilize this data to manage your account, process financial transactions, verify your identity as part of our KYC (Know Your Customer) procedures, and comply with legal anti-money laundering (AML) regulations.
Data Protection and Security Measures
Lilu Casino employs advanced technical and organizational security measures to protect your data from unauthorized access, loss, or alteration. Our servers utilize industry-standard encryption protocols (SSL/TLS) to ensure that all sensitive information transmitted between your device and our systems remains private. We restrict access to your personal data strictly to authorized personnel who require it to perform their professional duties.
Your Legal Rights
Under applicable data protection laws, you possess several rights regarding your personal information, including:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data.
- Right to Restrict Processing: You may request that we limit how we use your information.
Cookie Policy
Lilu Casino uses cookies to enhance your user experience. Cookies are small text files stored on your device that help us remember your preferences, optimize site performance, and monitor traffic patterns. You may choose to disable cookies via your browser settings, though please be advised that this may impact the functionality of certain sections of our website.
Responsible Gambling
Maintaining a safe environment is a core pillar of our mission. We encourage all players to engage in responsible gaming. If you feel your gambling is becoming problematic, we offer tools such as deposit limits and self-exclusion. Please visit our Responsible Gambling page for further resources and support contact information. Remember, gambling should always be seen as entertainment, not a source of income.
Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data may only be shared with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and comply with strict data protection agreements.
Changes to This Policy
Lilu Casino reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage users to check this page periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at [email protected]. Our support team is available 24/7 via Live Chat or email to assist you with any concerns.
Last Updated: August 11, 2026